Mortgage company · complaint record
Professional Mortgage Associates complaints
Consumers have filed 3 complaints about Professional Mortgage Associates since 2016, none in the last 12 months. It answered 33.3% on time and closed 67% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 33.3%
- Closed with relief
- 67%
- Last 30 days
- 0
- Rank
- -
Since December 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 3, 2019
Professional Mortgage Associates complaints by month
The busiest month was December 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Professional Mortgage Associates answered all time
- Closed with non-monetary relief266.7%
- Closed with explanation133.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Professional Mortgage Associates problems
Professional Mortgage Associates compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Professional Mortgage AssociatesMortgages | - | 0 | - |
Compare side by side: Professional Mortgage Associates vs Midwest Loan Services · Professional Mortgage Associates vs Truhome Solutions · Professional Mortgage Associates vs NEXA Mortgage · Professional Mortgage Associates vs Hilltop
What people say about Professional Mortgage Associates
All experiencesNo experiences with Professional Mortgage Associates yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Professional Mortgage Associates complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 3, 2019 | Mortgages | Closing on a mortgage | Explained |
| Feb 23, 2017 | Mortgages | Application, originator, mortgage broker | Fixed |
| Dec 21, 2016 | Mortgages | Settlement process and costs | Fixed |
Questions about Professional Mortgage Associates
How many complaints does Professional Mortgage Associates have?
Professional Mortgage Associates has 3 complaints on record since December 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Professional Mortgage Associates respond to complaints?
Yes. Professional Mortgage Associates answered 33.3% of its complaints on time (within 15 days) and closed 67% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Professional Mortgage Associates?
The most common problems are closing on a mortgage (1), settlement process and costs (1), application, originator, mortgage broker (1).
Is Professional Mortgage Associates legit?
Professional Mortgage Associates is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Professional Mortgage Associates legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Professional Mortgage Associates?
Complain to Professional Mortgage Associates in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Professional Mortgage Associates complaints come from?
Most come from California (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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