Proficio Mortgage Ventures against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Proficio Mortgage Ventures | 0 | new | - | - | 33 |
Every mortgage company ranked
Latest Proficio Mortgage Ventures mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 30, 2015 | Mortgages | Application, originator, mortgage broker | OH | Explained | No |
| Nov 19, 2015 | Mortgages | Application, originator, mortgage broker | NY | Explained | No |
| Dec 8, 2014 | Mortgages | Credit decision / Underwriting | IN | Explained | No |
| Oct 23, 2014 | Mortgages | Application, originator, mortgage broker | VT | Explained | Yes |
| Oct 22, 2014 | Mortgages | Application, originator, mortgage broker | CA | Explained | Yes |
| Aug 27, 2014 | Mortgages | Application, originator, mortgage broker | VA | Explained | Yes |
| Jul 9, 2014 | Mortgages | Settlement process and costs | OH | Explained | Yes |
| Jul 8, 2014 | Mortgages | Credit decision / Underwriting | GA | Explained | Yes |
| Jun 25, 2014 | Mortgages | Application, originator, mortgage broker | TX | Explained | Yes |
| Jun 18, 2014 | Mortgages | Loan modification,collection,foreclosure | ID | Explained | Yes |
| May 19, 2014 | Mortgages | Credit decision / Underwriting | NC | Closed | Yes |
| May 16, 2014 | Mortgages | Application, originator, mortgage broker | NH | Explained | Yes |
| Apr 10, 2014 | Mortgages | Loan servicing, payments, escrow account | FL | Money back | Yes |
| Apr 10, 2014 | Mortgages | Application, originator, mortgage broker | PA | Explained | Yes |
| Apr 7, 2014 | Mortgages | Application, originator, mortgage broker | NC | Money back | Yes |
| Jan 9, 2014 | Mortgages | Loan servicing, payments, escrow account | CO | Explained | Yes |
| Dec 18, 2013 | Mortgages | Loan modification,collection,foreclosure | AL | Explained | Yes |
| Nov 26, 2013 | Mortgages | Application, originator, mortgage broker | CA | Explained | Yes |
| Nov 15, 2013 | Mortgages | Application, originator, mortgage broker | OH | Explained | Yes |
| Oct 29, 2013 | Mortgages | Credit decision / Underwriting | CA | Explained | Yes |
| Oct 17, 2013 | Mortgages | Loan servicing, payments, escrow account | DE | Explained | Yes |
| Aug 30, 2013 | Mortgages | Loan servicing, payments, escrow account | CA | Money back | Yes |
| Jul 12, 2013 | Mortgages | Loan modification,collection,foreclosure | NC | Closed | Yes |
| Jun 26, 2013 | Mortgages | Settlement process and costs | CA | Explained | Yes |
| Jun 20, 2013 | Mortgages | Application, originator, mortgage broker | CA | Money back | Yes |
| Jun 20, 2013 | Mortgages | Loan modification,collection,foreclosure | CA | Money back | Yes |
| Jun 13, 2013 | Mortgages | Application, originator, mortgage broker | SD | Explained | Yes |
| Jun 7, 2013 | Mortgages | Credit decision / Underwriting | AZ | Explained | Yes |
| May 7, 2013 | Mortgages | Loan modification,collection,foreclosure | TX | Explained | Yes |
| Apr 30, 2013 | Mortgages | Application, originator, mortgage broker | MD | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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