Mortgages
Prospect Financial Group mortgages complaints
Consumers have filed 9 complaints about Prospect Financial Group's mortgages. See the whole Prospect Financial Group record.
Prospect Financial Group against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Prospect Financial Group | 0 | - | - |
Latest Prospect Financial Group mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 17, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 22, 2020 | Mortgages | Closing on a mortgage | Explained |
| Apr 9, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 26, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Apr 12, 2016 | Mortgages | Credit decision / Underwriting | No timely reply |
| Aug 21, 2015 | Mortgages | Application, originator, mortgage broker | No timely reply |
| Jun 5, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
| May 12, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
| May 7, 2015 | Mortgages | Settlement process and costs | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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