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Complaint log

Remitly complaint log

The newest complaints about Remitly, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 27, 2026Money transfers & appsWrong amount charged or receivedOKExplainedYes
Feb 27, 2026Money transfers & appsMoney was not available when promisedCTExplainedYes
Feb 27, 2026Money transfers & appsOther transaction problemCAExplainedYes
Feb 25, 2026Money transfers & appsMoney was not available when promisedFLExplainedYes
Feb 24, 2026Money transfers & appsMoney was not available when promisedTXExplainedYes
Feb 23, 2026Money transfers & appsFraud or scamPAExplainedYes
Feb 23, 2026Money transfers & appsOther transaction problemTXExplainedYes
Feb 20, 2026Money transfers & appsOther transaction problemILExplainedYes
Feb 20, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billCOExplainedYes
Feb 19, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountTNExplainedYes
Feb 19, 2026Money transfers & appsOther transaction problemNYExplainedYes
Feb 16, 2026Money transfers & appsWrong amount charged or receivedMNExplainedYes
Feb 16, 2026Money transfers & appsFraud or scamNYExplainedYes
Feb 15, 2026Money transfers & appsMoney was not available when promisedTXExplainedYes
Feb 15, 2026Money transfers & appsWrong amount charged or receivedTXExplainedYes
Feb 8, 2026Money transfers & appsFraud or scamCAExplainedNo
Feb 7, 2026Money transfers & appsOther transaction problemFLExplainedYes
Feb 6, 2026Money transfers & appsOther transaction problemTXExplainedYes
Feb 4, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedNo
Feb 2, 2026Money transfers & appsMoney was not available when promisedAZExplainedYes
Feb 1, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesKYExplainedYes
Feb 1, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNYExplainedYes
Jan 30, 2026Money transfers & appsOther transaction problemMDExplainedYes
Jan 30, 2026Money transfers & appsConfusing or missing disclosuresAZExplainedYes
Jan 30, 2026Money transfers & appsMoney was not available when promisedAZExplainedYes
Jan 28, 2026Money transfers & appsMoney was not available when promisedAZExplainedYes
Jan 27, 2026Money transfers & appsOther transaction problemCAExplainedYes
Jan 26, 2026Money transfers & appsOther service problem-ExplainedYes
Jan 25, 2026Money transfers & appsOther transaction problemDCExplainedYes
Jan 25, 2026Money transfers & appsFraud or scamAZExplainedYes
Jan 24, 2026Money transfers & appsFraud or scamAZExplainedYes
Jan 23, 2026Money transfers & appsFraud or scamORExplainedYes
Jan 23, 2026Money transfers & appsProblem with customer service-ExplainedYes
Jan 23, 2026Money transfers & appsFraud or scamGAExplainedYes
Jan 19, 2026Money transfers & appsFraud or scamCAExplainedYes
Jan 19, 2026Money transfers & appsFraud or scamAZExplainedYes
Jan 18, 2026Money transfers & appsFraud or scamAZExplainedYes
Jan 16, 2026Money transfers & appsFraud or scamAZExplainedYes
Jan 15, 2026Money transfers & appsMoney was not available when promisedTXExplainedYes
Jan 14, 2026Money transfers & appsOther transaction problemNVExplainedYes
Jan 13, 2026Money transfers & appsFraud or scamAZExplainedYes
Jan 13, 2026Money transfers & appsWrong amount charged or receivedWAExplainedYes
Jan 12, 2026Money transfers & appsOther transaction problemMAExplainedYes
Jan 11, 2026Money transfers & appsFraud or scam-ExplainedYes
Jan 9, 2026Money transfers & appsMoney was not available when promisedCAExplainedYes
Jan 9, 2026Money transfers & appsOther service problemUTExplainedYes
Jan 8, 2026Money transfers & appsConfusing or missing disclosuresMAExplainedYes
Jan 6, 2026Money transfers & appsMoney was not available when promisedNCExplainedYes
Dec 30, 2025Money transfers & appsWrong amount charged or receivedNJExplainedYes
Dec 29, 2025Money transfers & appsFraud or scamILExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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