Mortgage company · complaint record
RenoFi complaints
Filed under RenoFi Inc.
Consumers have filed 3 complaints about RenoFi since 2024, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since November 2024
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Mar 1, 2026
Most complained-about mortgage lenders & servicers
RenoFi complaints by month
The busiest month was November 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How RenoFi answered all time
- Closed with non-monetary relief133.3%
- Closed with explanation266.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top RenoFi problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 1
- Negative impact of inaccurate appraisal 1
RenoFi compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | RenoFiMortgages | - | 1 | - |
Compare side by side: RenoFi vs Midwest Loan Services · RenoFi vs Truhome Solutions · RenoFi vs NEXA Mortgage · RenoFi vs Hilltop
What people say about RenoFi
All experiencesNo experiences with RenoFi yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest RenoFi complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 1, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Jun 6, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Nov 19, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Fixed |
Questions about RenoFi
How many complaints does RenoFi have?
RenoFi has 3 complaints on record since November 2024, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does RenoFi respond to complaints?
Yes. RenoFi answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with RenoFi?
The most common problems are applying for a mortgage or refinancing an existing mortgage (2), closing on a mortgage (1).
Is RenoFi legit?
RenoFi is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is RenoFi legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against RenoFi?
Complain to RenoFi in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most RenoFi complaints come from?
Most come from California (2), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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