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Residential Mortgage complaints

Consumers have filed 3 complaints about Residential Mortgage since 2018, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
3

Since June 2018

Last 12 months
1

new vs the year before

Answered on time
0%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
1

Newest: Oct 28, 2026

Rank
#365 of 595

Most complained-about mortgage lenders & servicers

Residential Mortgage complaints by month

The busiest month was June 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Residential Mortgage answered all time

  • Closed with explanation133.3%
  • Untimely response266.7%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top Residential Mortgage problems

Inside "Applying for a mortgage or refinancing an existing mortgage"

  • Trying to communicate with the company to fix an issue with the application process 1

Residential Mortgage compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Residential MortgageMortgages-1new0%0%-

Compare side by side: Residential Mortgage vs Midwest Loan Services · Residential Mortgage vs Truhome Solutions · Residential Mortgage vs NEXA Mortgage · Residential Mortgage vs Hilltop

What people say about Residential Mortgage

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Latest Residential Mortgage complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processAKNo timely replyNo
Oct 30, 2022MortgagesClosing on a mortgageAKNo timely replyNo
Jun 5, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes

Questions about Residential Mortgage

How many complaints does Residential Mortgage have?

Residential Mortgage has 3 complaints on record since June 2018, including 1 in the last 12 months and 1 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Residential Mortgage respond to complaints?

Yes. Residential Mortgage answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Residential Mortgage?
Is Residential Mortgage legit?

Residential Mortgage is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Residential Mortgage legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Residential Mortgage?

Complain to Residential Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Residential Mortgage complaints come from?

Most come from Alaska (2), North Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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