Reverse Mortgage Solutions against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Reverse Mortgage Solutions | 0 | new | - | - | 530 |
Every mortgage company ranked
Latest Reverse Mortgage Solutions mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 29, 2021 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| Sep 27, 2021 | Mortgages | Trouble during payment process | HI | Explained | Yes |
| Sep 23, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Sep 22, 2021 | Mortgages | Struggling to pay mortgage | GA | Explained | Yes |
| Aug 30, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | GA | Explained | Yes |
| Aug 17, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Aug 17, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Aug 4, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jul 30, 2021 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| Jul 26, 2021 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Jul 19, 2021 | Mortgages | Trouble during payment process | KY | Explained | Yes |
| Jul 9, 2021 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Jul 8, 2021 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Jul 2, 2021 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| Jun 27, 2021 | Mortgages | Trouble during payment process | FL | Explained | No |
| May 25, 2021 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Apr 16, 2021 | Mortgages | Trouble during payment process | - | Explained | Yes |
| Mar 26, 2021 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Mar 10, 2021 | Mortgages | Struggling to pay mortgage | CT | Explained | No |
| Mar 8, 2021 | Mortgages | Closing on a mortgage | MI | Explained | Yes |
| Mar 3, 2021 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| Feb 14, 2021 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Feb 10, 2021 | Mortgages | Struggling to pay mortgage | WA | Explained | No |
| Feb 5, 2021 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
| Jan 27, 2021 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Jan 8, 2021 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Dec 21, 2020 | Mortgages | Trouble during payment process | CO | Explained | No |
| Nov 20, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OK | Explained | Yes |
| Nov 13, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Nov 9, 2020 | Mortgages | Struggling to pay mortgage | PA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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