Mortgage company · complaint record
Reverse Mortgage Solutions complaints
Filed under Reverse Mortgage Solutions, Inc.
Consumers have filed 545 complaints about Reverse Mortgage Solutions since 2012, none in the last 12 months. It answered 91.2% on time and closed 0% with relief for the customer. The most common problem is loan servicing, payments, escrow account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 545
- Last 12 months
- 0
- Answered on time
- 91.2%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 29, 2021
Reverse Mortgage Solutions complaints by month
The busiest month was May 2016 (15 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Reverse Mortgage Solutions answered all time
- Closed with monetary relief20.4%
- Closed with explanation41075.2%
- Closed13324.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Reverse Mortgage Solutions complaints are about
Top Reverse Mortgage Solutions problems
Where Reverse Mortgage Solutions complaints come from
Most complaints: California (86), Florida (68), Texas (62), New York (40), New Jersey (31).
Reverse Mortgage Solutions compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Reverse Mortgage SolutionsMortgages | - | 0 | - |
Compare side by side: Reverse Mortgage Solutions vs Midwest Loan Services · Reverse Mortgage Solutions vs Truhome Solutions · Reverse Mortgage Solutions vs NEXA Mortgage · Reverse Mortgage Solutions vs Hilltop
What people say about Reverse Mortgage Solutions
All experiencesNo experiences with Reverse Mortgage Solutions yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Reverse Mortgage Solutions complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 29, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Sep 27, 2021 | Mortgages | Trouble during payment process | Explained |
| Sep 23, 2021 | Mortgages | Trouble during payment process | Explained |
| Sep 22, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 30, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 17, 2021 | Mortgages | Trouble during payment process | Explained |
| Aug 17, 2021 | Mortgages | Trouble during payment process | Explained |
| Aug 4, 2021 | Mortgages | Trouble during payment process | Explained |
| Jul 30, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Jul 26, 2021 | Mortgages | Closing on a mortgage | Explained |
| Jul 21, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 19, 2021 | Mortgages | Trouble during payment process | Explained |
Questions about Reverse Mortgage Solutions
How many complaints does Reverse Mortgage Solutions have?
Reverse Mortgage Solutions has 545 complaints on record since January 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Reverse Mortgage Solutions respond to complaints?
Yes. Reverse Mortgage Solutions answered 91.2% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Reverse Mortgage Solutions?
The most common problems are loan servicing, payments, escrow account (128), loan modification,collection,foreclosure (125), trouble during payment process (117).
Is Reverse Mortgage Solutions legit?
Reverse Mortgage Solutions is a real company with a public complaint record: consumers have complained about it 545 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Reverse Mortgage Solutions legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Reverse Mortgage Solutions?
Complain to Reverse Mortgage Solutions in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Reverse Mortgage Solutions complaints come from?
Most come from California (86), Florida (68), Texas (62). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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