Crypto platform · complaint record
Ripple Labs complaints
Filed under Ripple Labs Inc.
Consumers have filed 4 complaints about Ripple Labs since 2017, 2 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is fraud or scam. It is the 29th most complained-about of 51 crypto exchanges & apps this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 2
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #29 of 51
Since December 2017
new vs the year before
Industry: 96.9%
Typical crypto platform: 14%
Newest: Jun 2, 2026
Most complained-about crypto exchanges & apps
Ripple Labs complaints by month
The busiest month was December 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Ripple Labs answered all time
- Closed with explanation250%
- Untimely response250%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Ripple Labs complaints are about
Top Ripple Labs problems
Ripple Labs compared with other crypto exchanges & apps
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Winklevoss ExchangeCrypto | 54 | 416 | C |
| 2 | KrakenCrypto | 30 | 311 | F |
| 3 | Foris DAXCrypto | 33 | 235 | F |
| 4 | BAM Management USCrypto | 2 | 69 | F |
| 5 | Blockchain.comCrypto | 33 | 66 | F |
| 6 | Okx IncCrypto | 55 | 40 | C |
| 7 | EToro USACrypto | 12 | 27 | F |
| 8 | Ripple LabsCrypto | - | 2 | - |
Compare side by side: Ripple Labs vs Winklevoss Exchange · Ripple Labs vs Kraken · Ripple Labs vs Foris DAX · Ripple Labs vs BAM Management US
What people say about Ripple Labs
All experiencesNo experiences with Ripple Labs yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Ripple Labs complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 2, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | No timely reply |
| Feb 24, 2026 | Crypto | Fraud or scam | No timely reply |
| Jul 5, 2022 | Crypto | Other transaction problem | Explained |
| Dec 12, 2017 | Crypto | Money was not available when promised | Explained |
Questions about Ripple Labs
How many complaints does Ripple Labs have?
Ripple Labs has 4 complaints on record since December 2017, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Ripple Labs respond to complaints?
Yes. Ripple Labs answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Ripple Labs?
The most common problems are fraud or scam (1), managing an account (1), money was not available when promised (1).
Is Ripple Labs legit?
Ripple Labs is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Ripple Labs legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Ripple Labs?
Complain to Ripple Labs in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Ripple Labs complaints come from?
Most come from Illinois (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Ripple Labs
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