Crypto platform · complaint record
Rockwallet complaints
Filed under Rockwallet LLC
Consumers have filed 1 complaint about Rockwallet since 2025, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is unexpected or other fees.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since February 2025
new vs the year before
Industry: 96.9%
Typical crypto platform: 14%
Newest: Feb 24, 2025
Rockwallet complaints by month
The busiest month was February 2025 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Rockwallet answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Rockwallet problems
Rockwallet compared with other crypto exchanges & apps
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Winklevoss ExchangeCrypto | 54 | 416 | C |
| 2 | KrakenCrypto | 30 | 311 | F |
| 3 | Foris DAXCrypto | 33 | 235 | F |
| 4 | BAM Management USCrypto | 2 | 69 | F |
| 5 | Blockchain.comCrypto | 33 | 66 | F |
| 6 | Okx IncCrypto | 55 | 40 | C |
| 7 | EToro USACrypto | 12 | 27 | F |
| 8 | RockwalletCrypto | - | 0 | - |
Compare side by side: Rockwallet vs Winklevoss Exchange · Rockwallet vs Kraken · Rockwallet vs Foris DAX · Rockwallet vs BAM Management US
What people say about Rockwallet
All experiencesNo experiences with Rockwallet yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Rockwallet complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 24, 2025 | Crypto | Unexpected or other fees | Explained |
Questions about Rockwallet
How many complaints does Rockwallet have?
Rockwallet has 1 complaint on record since February 2025, including 0 in the last 12 months and 0 in the last 30 days.
Does Rockwallet respond to complaints?
Yes. Rockwallet answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Rockwallet?
The most common problems are unexpected or other fees (1).
Is Rockwallet legit?
Rockwallet is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Rockwallet legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Rockwallet?
Complain to Rockwallet in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Rockwallet complaints come from?
Most come from Virginia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Rockwallet
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