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Debt collector · complaint record

RUI Credit Services complaints

Consumers have filed 18 complaints about RUI Credit Services since 2014, none in the last 12 months. It answered 88.9% on time and closed 0% with relief for the customer. The most common problem is disclosure verification of debt.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
18

Since April 2014

Last 12 months
0

new vs the year before

Answered on time
88.9%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Jul 19, 2024

Rank
-

RUI Credit Services complaints by month

The busiest month was January 2016 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How RUI Credit Services answered all time

  • Closed with explanation1583.3%
  • Closed316.7%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top RUI Credit Services problems

Inside "Disclosure verification of debt"

  • Not given enough info to verify debt 5

Where RUI Credit Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Connecticut (3), Massachusetts (3), New York (3), Pennsylvania (3), Florida (2).

RUI Credit Services compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8RUI Credit ServicesDebt collection-0new88.9%0%-

Compare side by side: RUI Credit Services vs Green Square · RUI Credit Services vs EMoneyUSA · RUI Credit Services vs Mullooly Jeffrey Rooney & Flynn · RUI Credit Services vs Credit World Services

What people say about RUI Credit Services

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Latest RUI Credit Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jul 19, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtCTExplainedYes
Aug 15, 2022Debt collectionAttempts to collect debt not owedDebt was paidMAExplainedYes
Nov 30, 2021Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCTExplainedYes
Nov 30, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftCTExplainedYes
Feb 7, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtMAExplainedYes
Oct 21, 2019Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Nov 9, 2018Debt collectionCommunication tacticsFrequent or repeated callsPAExplainedYes
Jan 10, 2018Debt collectionCommunication tacticsFrequent or repeated callsCAExplainedYes
Dec 15, 2017Debt collectionAttempts to collect debt not owedDebt was paidPAExplainedYes
Nov 27, 2016Debt collectionDisclosure verification of debtNot given enough info to verify debtKSExplainedYes
Nov 13, 2016Debt collectionCont'd attempts collect debt not owedDebt was paidNYExplainedYes
Apr 28, 2016Debt collectionDisclosure verification of debtNot given enough info to verify debtFLExplainedYes

Questions about RUI Credit Services

How many complaints does RUI Credit Services have?

RUI Credit Services has 18 complaints on record since April 2014, including 0 in the last 12 months and 0 in the last 30 days.

Does RUI Credit Services respond to complaints?

Yes. RUI Credit Services answered 88.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with RUI Credit Services?
Is RUI Credit Services legit?

RUI Credit Services is a real company with a public complaint record: consumers have complained about it 18 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is RUI Credit Services legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against RUI Credit Services?

Complain to RUI Credit Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most RUI Credit Services complaints come from?

Most come from Connecticut (3), Massachusetts (3), New York (3). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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