Complaint log
Rushmore Service Center complaint log
The newest complaints about Rushmore Service Center, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 31, 2024 | Mortgages | Struggling to pay mortgageForeclosure | No timely reply |
| Jun 8, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 15, 2021 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 29, 2021 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 9, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Jun 19, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 24, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 23, 2021 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Mar 14, 2021 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | Explained |
| Jan 4, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 30, 2020 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Dec 2, 2020 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 22, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Aug 28, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 14, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 25, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 5, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 9, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 8, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 22, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 11, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 5, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 10, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 14, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 13, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 19, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 15, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 11, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 7, 2017 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Oct 24, 2017 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 17, 2017 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 14, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 1, 2017 | Debt collection | Taking/threatening an illegal actionSued where didn't live/sign for debt | Explained |
| Dec 5, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Dec 1, 2016 | Debt collection | Improper contact or sharing of infoContacted employer after asked not to | Closed |
| Sep 26, 2016 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 8, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 26, 2016 | Debt collection | False statements or representationImpersonated an attorney or official | Explained |
| Aug 9, 2016 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Apr 17, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
| Apr 5, 2016 | Debt collection | Taking/threatening an illegal actionAttempted to/Collected exempt funds | Explained |
| Mar 25, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 23, 2016 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 4, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 31, 2015 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Sep 27, 2015 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
| Sep 21, 2015 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
| Aug 12, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Jun 11, 2015 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| May 13, 2015 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works