Debt collection
Sallie Mae debt collection complaints
Consumers have filed 533 complaints about Sallie Mae's debt collection, 116 in the last 12 months (+13%). Sallie Mae answered 100% on time and closed 18% with relief. See the whole Sallie Mae record.
Sallie Mae against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Sallie Mae | 116 | 100% | 18% |
Latest Sallie Mae debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 21, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 20, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 18, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Apr 14, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Apr 13, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 13, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 10, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 5, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 27, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Mar 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 21, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 20, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 19, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Mar 19, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Mar 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 17, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 12, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 5, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Money back |
| Mar 5, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Mar 5, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 2, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 28, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Feb 27, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 26, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 19, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 17, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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