Mortgages
Secure Lending mortgages complaints
Consumers have filed 8 complaints about Secure Lending's mortgages, 3 in the last 12 months. Secure Lending answered 0% on time and closed - with relief. See the whole Secure Lending record.
Secure Lending against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Secure Lending | 3 | 0% | - |
Latest Secure Lending mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | No timely reply |
| Apr 22, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | No timely reply |
| Apr 16, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | No timely reply |
| Mar 27, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Apr 25, 2016 | Mortgages | Credit decision / Underwriting | Explained |
| Oct 5, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
| Jul 6, 2015 | Mortgages | Application, originator, mortgage broker | Money back |
| Jun 2, 2015 | Mortgages | Credit decision / Underwriting | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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