Mortgage company · complaint record
Secure Lending complaints
Filed under Secure Lending Incorporated
Consumers have filed 8 complaints about Secure Lending since 2015, 3 of them in the last 12 months. It answered 0% on time and closed 20% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 8
- Last 12 months
- 3
- Answered on time
- 0%
- Closed with relief
- 20%
- Last 30 days
- 0
- Rank
- #250 of 595
Since June 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 29, 2026
Most complained-about mortgage lenders & servicers
Secure Lending complaints by month
The busiest month was April 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Secure Lending answered all time
- Closed with monetary relief112.5%
- Closed with explanation450%
- Untimely response337.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Secure Lending problems
Inside "Closing on a mortgage"
- Trying to communicate with the company to fix an issue with the loan closing 2
Where Secure Lending complaints come from
Most complaints: Georgia (3), Washington (1), Florida (1), Indiana (1), Michigan (1).
Secure Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Secure LendingMortgages | - | 3 | - |
Compare side by side: Secure Lending vs Midwest Loan Services · Secure Lending vs Truhome Solutions · Secure Lending vs NEXA Mortgage · Secure Lending vs Hilltop
What people say about Secure Lending
All experiencesNo experiences with Secure Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Secure Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | No timely reply |
| Apr 22, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | No timely reply |
| Apr 16, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | No timely reply |
| Mar 27, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Apr 25, 2016 | Mortgages | Credit decision / Underwriting | Explained |
| Oct 5, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
| Jul 6, 2015 | Mortgages | Application, originator, mortgage broker | Money back |
| Jun 2, 2015 | Mortgages | Credit decision / Underwriting | Explained |
Questions about Secure Lending
How many complaints does Secure Lending have?
Secure Lending has 8 complaints on record since June 2015, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does Secure Lending respond to complaints?
Yes. Secure Lending answered 0% of its complaints on time (within 15 days) and closed 20% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Secure Lending?
The most common problems are closing on a mortgage (2), applying for a mortgage or refinancing an existing mortgage (2), application, originator, mortgage broker (2).
Is Secure Lending legit?
Secure Lending is a real company with a public complaint record: consumers have complained about it 8 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Secure Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Secure Lending?
Complain to Secure Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Secure Lending complaints come from?
Most come from Georgia (3), Washington (1), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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