Mortgage company · complaint record
Securitas Financial complaints
Filed under Securitas Financial Inc
Consumers have filed 2 complaints about Securitas Financial since 2017, none in the last 12 months. It answered 50% on time and closed 50% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- -
Since July 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 30, 2017
Securitas Financial complaints by month
The busiest month was July 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Securitas Financial answered all time
- Closed with monetary relief150%
- Closed with explanation150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Securitas Financial problems
Securitas Financial compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Securitas FinancialMortgages | - | 0 | - |
Compare side by side: Securitas Financial vs Midwest Loan Services · Securitas Financial vs Truhome Solutions · Securitas Financial vs NEXA Mortgage · Securitas Financial vs Hilltop
What people say about Securitas Financial
All experiencesNo experiences with Securitas Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Securitas Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jul 24, 2017 | Mortgages | Closing on a mortgage | Money back |
Questions about Securitas Financial
How many complaints does Securitas Financial have?
Securitas Financial has 2 complaints on record since July 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Securitas Financial respond to complaints?
Yes. Securitas Financial answered 50% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Securitas Financial?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), closing on a mortgage (1).
Is Securitas Financial legit?
Securitas Financial is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Securitas Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Securitas Financial?
Complain to Securitas Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Securitas Financial complaints come from?
Most come from Kentucky (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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