Debt collection
Shellpoint Mortgage Servicing debt collection complaints
Consumers have filed 717 complaints about Shellpoint Mortgage Servicing's debt collection, 135 in the last 12 months (+13%). Shellpoint Mortgage Servicing answered 84.4% on time and closed 0% with relief. See the whole Shellpoint Mortgage Servicing record.
Shellpoint Mortgage Servicing against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Shellpoint Mortgage Servicing | 135 | 84.4% | 0% |
Latest Shellpoint Mortgage Servicing debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 18, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 15, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Aug 14, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Aug 1, 2026 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Aug 1, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 23, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Jul 20, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 19, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 6, 2026 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Jul 4, 2026 | Debt collection | False statements or representationTold you not to respond to a lawsuit they filed against you | Explained |
| Jul 2, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 24, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 19, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 18, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 17, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 8, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 2, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 1, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| May 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 23, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 19, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 19, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 15, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| May 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 2, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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