Payment company · complaint record
Shop Your Own complaints
Filed under Shop Your Own Corp
Consumers have filed 2 complaints about Shop Your Own since 2019, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is fraud or scam.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since August 2019
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Jun 5, 2023
Shop Your Own complaints by month
The busiest month was August 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Shop Your Own answered all time
- Closed with explanation150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Shop Your Own complaints are about
Top Shop Your Own problems
Shop Your Own compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | Shop Your OwnMoney transfers & apps | - | 0 | - |
Compare side by side: Shop Your Own vs Ria Envia · Shop Your Own vs Bill.Com · Shop Your Own vs Global Tel*Link · Shop Your Own vs Airtm
What people say about Shop Your Own
All experiencesNo experiences with Shop Your Own yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Shop Your Own complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 5, 2023 | Money transfers & apps | Fraud or scam | No timely reply |
| Aug 27, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Shop Your Own
How many complaints does Shop Your Own have?
Shop Your Own has 2 complaints on record since August 2019, including 0 in the last 12 months and 0 in the last 30 days.
Does Shop Your Own respond to complaints?
Yes. Shop Your Own answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Shop Your Own?
The most common problems are fraud or scam (1), applying for a mortgage or refinancing an existing mortgage (1).
Is Shop Your Own legit?
Shop Your Own is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Shop Your Own legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Shop Your Own?
Complain to Shop Your Own in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Shop Your Own complaints come from?
Most come from California (1), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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