Complaint log
Sierra complaint log
The newest complaints about Sierra, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 8, 2018 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Feb 28, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 24, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 21, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 12, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 10, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 21, 2018 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Fixed |
| Jan 11, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 10, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 3, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 30, 2017 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 23, 2017 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 21, 2017 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Dec 20, 2017 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 29, 2017 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 5, 2017 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Nov 1, 2017 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 3, 2017 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 2, 2017 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 22, 2017 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 10, 2017 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 18, 2017 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 17, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 13, 2017 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 10, 2017 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 7, 2017 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jul 10, 2017 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 24, 2017 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 20, 2017 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Jun 19, 2017 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 26, 2017 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| May 10, 2017 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 24, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Mar 20, 2017 | Credit reporting | Incorrect information on credit reportReinserted previously deleted info | Explained |
| Feb 19, 2017 | Auto loans & leases | Managing the loan or lease | Explained |
| Feb 3, 2017 | Auto loans & leases | Managing the loan or lease | Explained |
| Jan 11, 2017 | Auto loans & leases | Taking out the loan or lease | Explained |
| Jan 6, 2017 | Credit reporting | Incorrect information on credit reportInformation is not mine | Explained |
| Jan 3, 2017 | Auto loans & leases | Managing the loan or lease | Explained |
| Nov 18, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Nov 10, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Nov 8, 2016 | Auto loans & leases | Managing the loan or lease | Fixed |
| Nov 4, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Aug 3, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Aug 2, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 27, 2016 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | Explained |
| Jul 26, 2016 | Auto loans & leases | Shopping for a loan or lease | Explained |
| Jul 11, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| May 4, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Apr 26, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works