Complaint log
Sierra complaint log
The newest complaints about Sierra, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 7, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | No timely reply |
| Sep 2, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Oct 18, 2025 | Auto loans & leases | RepossessionVoluntary repossession | No timely reply |
| Sep 19, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Aug 31, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Jul 2, 2024 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | No timely reply |
| Jan 11, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Sep 24, 2023 | Auto loans & leases | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | No timely reply |
| Nov 5, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | No timely reply |
| Oct 3, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Nov 16, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | No timely reply |
| Oct 8, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | No timely reply |
| Apr 13, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | No timely reply |
| Dec 13, 2020 | Auto loans & leases | Getting a loan or leaseFraudulent loan | No timely reply |
| Sep 15, 2020 | Payday & personal loans | Received a loan you didn't apply for | No timely reply |
| Sep 3, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| May 1, 2020 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| Apr 16, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | No timely reply |
| Mar 17, 2020 | Payday & personal loans | Charged fees or interest you didn't expect | No timely reply |
| Mar 7, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | No timely reply |
| Dec 12, 2019 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | No timely reply |
| Nov 21, 2019 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | No timely reply |
| Sep 13, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | No timely reply |
| Aug 31, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | No timely reply |
| Aug 16, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | No timely reply |
| Aug 4, 2019 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | No timely reply |
| Apr 18, 2019 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Apr 11, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 8, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 2, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 5, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 5, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 1, 2019 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Nov 27, 2018 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Nov 21, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 28, 2018 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Oct 26, 2018 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Oct 16, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 15, 2018 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Oct 9, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 12, 2018 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 11, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 20, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 15, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 13, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Jun 12, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Jun 9, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 4, 2018 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| May 2, 2018 | Credit reporting | Improper use of your reportReport provided to employer without your written authorization | Explained |
| Apr 9, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works