Mortgage company · complaint record
Sign on the Line complaints
Filed under Sign on the Line, Inc.
Consumers have filed 3 complaints about Sign on the Line since 2018, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since August 2018
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 1, 2020
Sign on the Line complaints by month
The busiest month was August 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Sign on the Line answered all time
- Closed with explanation3100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Sign on the Line problems
Sign on the Line compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Sign on the LineMortgages | - | 0 | - |
Compare side by side: Sign on the Line vs Midwest Loan Services · Sign on the Line vs Truhome Solutions · Sign on the Line vs NEXA Mortgage · Sign on the Line vs Hilltop
What people say about Sign on the Line
All experiencesNo experiences with Sign on the Line yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Sign on the Line complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 1, 2020 | Mortgages | Closing on a mortgage | Explained |
| Mar 7, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 24, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Sign on the Line
How many complaints does Sign on the Line have?
Sign on the Line has 3 complaints on record since August 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does Sign on the Line respond to complaints?
Yes. Sign on the Line answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Sign on the Line?
The most common problems are applying for a mortgage or refinancing an existing mortgage (2), closing on a mortgage (1).
Is Sign on the Line legit?
Sign on the Line is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sign on the Line legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Sign on the Line?
Complain to Sign on the Line in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Sign on the Line complaints come from?
Most come from California (1), Colorado (1), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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