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Complaint log

SN Servicing complaint log

The newest complaints about SN Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 20, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNYExplainedYes
Feb 16, 2026MortgagesTrouble during payment processPayment processNYExplainedYes
Feb 13, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Feb 12, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNYExplainedYes
Feb 12, 2026MortgagesStruggling to pay mortgageForeclosureFLExplainedYes
Feb 11, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanAZExplainedYes
Feb 7, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNYExplainedYes
Feb 3, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureALExplainedYes
Jan 29, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
Jan 29, 2026MortgagesTrouble during payment processInterest rateMAExplainedYes
Jan 28, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanDCExplainedYes
Jan 15, 2026MortgagesStruggling to pay mortgageForeclosureWAExplainedYes
Jan 12, 2026Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyNYExplainedYes
Jan 7, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportNJExplainedYes
Jan 5, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefCAExplainedYes
Dec 26, 2025MortgagesUnable to get your credit report or credit scoreOther problem getting your report or credit scoreOHExplainedYes
Dec 22, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Dec 22, 2025MortgagesStruggling to pay mortgageForeclosureFLExplainedYes
Dec 21, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceHIExplainedYes
Dec 18, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Dec 18, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNCExplainedYes
Dec 16, 2025MortgagesTrouble during payment processPrivate mortgage insurance (PMI)DCExplainedYes
Dec 10, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuGAExplainedYes
Dec 8, 2025Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Dec 4, 2025MortgagesTrouble during payment processPayment processLAExplainedYes
Nov 26, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Nov 23, 2025MortgagesStruggling to pay mortgageForeclosureNJExplainedYes
Nov 21, 2025MortgagesStruggling to pay mortgageForeclosureNYExplainedYes
Nov 18, 2025Debt relief & credit repairProblem with customer serviceVAExplainedYes
Nov 17, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMIExplainedYes
Nov 13, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNCExplainedYes
Nov 13, 2025MortgagesClosing on a mortgageDelays with the closing processPAExplainedYes
Nov 7, 2025MortgagesStruggling to pay mortgageForeclosureWAExplainedYes
Nov 3, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNCExplainedYes
Oct 28, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNJExplainedYes
Oct 27, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureWIExplainedYes
Oct 24, 2025MortgagesTrouble during payment processPayment processPAExplainedYes
Oct 21, 2025MortgagesStruggling to pay mortgageForeclosureGAExplainedYes
Oct 19, 2025MortgagesStruggling to pay mortgageForeclosureCOExplainedYes
Oct 10, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Oct 7, 2025Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedYes
Oct 6, 2025MortgagesStruggling to pay mortgageForeclosureFLExplainedYes
Oct 4, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Oct 3, 2025MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Oct 3, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNYExplainedYes
Sep 30, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseDEExplainedYes
Sep 26, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNJExplainedYes
Sep 25, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Sep 21, 2025MortgagesStruggling to pay mortgageForeclosureOHExplainedYes
Sep 19, 2025Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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