Mortgage company · complaint record
Snapfi complaints
Filed under snapfi, inc.
Consumers have filed 2 complaints about Snapfi since 2020, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since November 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 1, 2021
Snapfi complaints by month
The busiest month was November 2020 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Snapfi answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Snapfi problems
Snapfi compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | SnapfiMortgages | - | 0 | - |
Compare side by side: Snapfi vs Midwest Loan Services · Snapfi vs Truhome Solutions · Snapfi vs NEXA Mortgage · Snapfi vs Hilltop
What people say about Snapfi
All experiencesNo experiences with Snapfi yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Snapfi complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 1, 2021 | Mortgages | Closing on a mortgage | Explained |
| Nov 5, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Snapfi
How many complaints does Snapfi have?
Snapfi has 2 complaints on record since November 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Snapfi respond to complaints?
Yes. Snapfi answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Snapfi?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), closing on a mortgage (1).
Is Snapfi legit?
Snapfi is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Snapfi legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Snapfi?
Complain to Snapfi in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Snapfi complaints come from?
Most come from California (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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