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Mortgages

South River Mortgage mortgages complaints

Consumers have filed 28 complaints about South River Mortgage's mortgages, 6 in the last 12 months. South River Mortgage answered 100% on time and closed 0% with relief. See the whole South River Mortgage record.

South River Mortgage against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13South River Mortgage6new100%0%28

Every mortgage company ranked

Latest South River Mortgage mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Aug 27, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingPAExplainedYes
Aug 18, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingOHExplainedYes
Aug 14, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalUTExplainedYes
Jun 26, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresTXExplainedYes
May 26, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNCExplainedYes
Dec 22, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingGAExplainedYes
Nov 15, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Sep 23, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresMDExplainedYes
Sep 7, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingGAExplainedYes
Aug 25, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingGAExplainedYes
Aug 18, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyAZExplainedYes
Aug 6, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processNCExplainedYes
Jun 19, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresOHExplainedYes
Feb 3, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresALExplainedYes
Dec 2, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processFLExplainedYes
Aug 21, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingWAExplainedYes
May 17, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processTXExplainedYes
Mar 13, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processFLExplainedYes
Aug 22, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
May 2, 2023MortgagesTrouble during payment processFLExplainedYes
Apr 18, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageCOExplainedYes
Nov 18, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Sep 22, 2022MortgagesClosing on a mortgageCOExplainedYes
Aug 1, 2022MortgagesClosing on a mortgageTNExplainedYes
Jul 13, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Jul 19, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageAZExplainedYes
Jun 12, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageTNExplainedYes
Feb 4, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageAZExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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