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Southern Mortgage complaints

Consumers have filed 2 complaints about Southern Mortgage since 2022, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
2

Since July 2022

Last 12 months
1

new vs the year before

Answered on time
0%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
0

Newest: Jun 25, 2026

Rank
#365 of 595

Most complained-about mortgage lenders & servicers

Southern Mortgage complaints by month

The busiest month was July 2022 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Southern Mortgage answered all time

  • Closed with explanation150%
  • Untimely response150%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top Southern Mortgage problems

Inside "Closing on a mortgage"

  • Setting up an escrow account for taxes and insurance 1

Southern Mortgage compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Southern MortgageMortgages-1new0%0%-

Compare side by side: Southern Mortgage vs Midwest Loan Services · Southern Mortgage vs Truhome Solutions · Southern Mortgage vs NEXA Mortgage · Southern Mortgage vs Hilltop

What people say about Southern Mortgage

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Latest Southern Mortgage complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jun 25, 2026MortgagesClosing on a mortgageSetting up an escrow account for taxes and insuranceGANo timely replyNo
Jul 25, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageGAExplainedYes

Questions about Southern Mortgage

How many complaints does Southern Mortgage have?

Southern Mortgage has 2 complaints on record since July 2022, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Southern Mortgage respond to complaints?

Yes. Southern Mortgage answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Southern Mortgage?
Is Southern Mortgage legit?

Southern Mortgage is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Southern Mortgage legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Southern Mortgage?

Complain to Southern Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Southern Mortgage complaints come from?

Most come from Georgia (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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