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Complaint log

Standard Mortgage complaint log

The newest complaints about Standard Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 23, 2026MortgagesIncorrect information on your reportAccount information incorrectMSExplainedYes
Sep 15, 2026MortgagesTrouble during payment processInterest rateLAExplainedYes
Aug 19, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processLAExplainedYes
Aug 17, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceLAExplainedYes
Aug 12, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanLAExplainedYes
Jul 28, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceLAExplainedYes
Jul 8, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
May 28, 2026MortgagesStruggling to pay mortgageForeclosureLAExplainedYes
Apr 15, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceLAExplainedYes
Mar 17, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMSExplainedYes
Mar 5, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
Jan 26, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuLAExplainedYes
Oct 20, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMSExplainedYes
Sep 22, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Aug 11, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceLAExplainedYes
Jun 15, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuLAExplainedYes
Apr 15, 2025Credit reportingIncorrect information on your reportAccount status incorrectLAExplainedYes
Mar 11, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureLAExplainedYes
Mar 7, 2025Credit reportingImproper use of your reportReporting company used your report improperlyLAExplainedYes
Feb 25, 2025Credit reportingIncorrect information on your reportAccount status incorrectLAExplainedYes
Feb 11, 2025Credit reportingIncorrect information on your reportAccount information incorrectLAExplainedYes
Jan 13, 2025Credit reportingIncorrect information on your reportAccount status incorrectLAExplainedYes
Sep 29, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanLAExplainedYes
Sep 27, 2024MortgagesIncorrect information on your reportAccount status incorrectLAExplainedYes
Sep 15, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceINExplainedYes
Jul 24, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuLAExplainedYes
Jul 22, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processMSExplainedYes
Jul 11, 2024MortgagesTrouble during payment processPrivate mortgage insurance (PMI)ARExplainedYes
Jun 16, 2024MortgagesTrouble during payment processPayment processLAExplainedYes
Mar 15, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureLAExplainedYes
Mar 15, 2024Credit reportingImproper use of your reportReporting company used your report improperlyLAExplainedYes
Mar 1, 2024MortgagesTrouble during payment processPrivate mortgage insurance (PMI)TXExplainedYes
Jan 30, 2024MortgagesTrouble during payment processPayment processLAExplainedYes
Jan 12, 2024Credit reportingImproper use of your reportReporting company used your report improperlyLAExplainedYes
Jan 6, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureLAExplainedYes
Nov 15, 2023Credit reportingImproper use of your reportReporting company used your report improperlyLAExplainedYes
Jul 28, 2023MortgagesStruggling to pay mortgageLAExplainedYes
May 26, 2023MortgagesTrouble during payment processTNExplainedYes
May 8, 2023MortgagesTrouble during payment processMSExplainedYes
Apr 12, 2023MortgagesIncorrect information on your reportAccount status incorrectLAExplainedYes
Feb 8, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysLAExplainedYes
Jan 31, 2023MortgagesTrouble during payment processMOMoney backYes
Dec 5, 2022MortgagesTrouble during payment processOKExplainedYes
Jul 28, 2022MortgagesTrouble during payment processNMExplainedYes
Jun 30, 2022MortgagesTrouble during payment processTXExplainedYes
Jun 24, 2022Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesLAExplainedYes
Jun 9, 2022MortgagesUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXExplainedYes
May 27, 2022MortgagesTrouble during payment processLAExplainedYes
May 11, 2022MortgagesStruggling to pay mortgageLAExplainedYes
May 6, 2022MortgagesTrouble during payment processLAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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