Mortgage company · complaint record
Standard Mortgage complaints
Filed under STANDARD MORTGAGE CORPORATION
Consumers have filed 104 complaints about Standard Mortgage since 2012, 12 of them in the last 12 months (+20% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 104
- Last 12 months
- 12
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #120 of 595
Since March 2012
+20% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 23, 2026
Most complained-about mortgage lenders & servicers
Standard Mortgage complaints by month
The busiest month was August 2018 (4 complaints). Complaints in the last 12 months are up 20% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Standard Mortgage answered all time
- Closed with monetary relief21.9%
- Closed with non-monetary relief43.8%
- Closed with explanation9894.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Standard Mortgage complaints are about
Top Standard Mortgage problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 9
- Trying to communicate with the company to fix an issue while managing or servicing your loan 3
- Payment process 2
- Private mortgage insurance (PMI) 2
- Interest rate 1
Where Standard Mortgage complaints come from
Most complaints: Louisiana (69), Texas (11), Florida (7), Mississippi (6), Tennessee (2).
Standard Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Standard MortgageMortgages | - | 12 | - |
Compare side by side: Standard Mortgage vs Midwest Loan Services · Standard Mortgage vs Truhome Solutions · Standard Mortgage vs NEXA Mortgage · Standard Mortgage vs Hilltop
What people say about Standard Mortgage
All experiencesNo experiences with Standard Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Standard Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 23, 2026 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 15, 2026 | Mortgages | Trouble during payment processInterest rate | Explained |
| Aug 19, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Aug 17, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 12, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 8, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 28, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Apr 15, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 17, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 5, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 26, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
Questions about Standard Mortgage
How many complaints does Standard Mortgage have?
Standard Mortgage has 104 complaints on record since March 2012, including 12 in the last 12 months and 0 in the last 30 days. That makes it number 1,343 of every company by complaints this year.
Does Standard Mortgage respond to complaints?
Yes. Standard Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Standard Mortgage?
The most common problems are trouble during payment process (42), struggling to pay mortgage (17), incorrect information on your report (10).
Is Standard Mortgage legit?
Standard Mortgage is a real company with a public complaint record: consumers have complained about it 104 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Standard Mortgage legit? for the signals, red flags and how to protect yourself.
Are complaints about Standard Mortgage going up or down?
Up. There were 12 complaints in the last 12 months against 10 in the 12 before (+20%). See every month.
How do I file a complaint against Standard Mortgage?
Complain to Standard Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Standard Mortgage complaints come from?
Most come from Louisiana (69), Texas (11), Florida (7). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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