Payment company · complaint record
Star One Credit Union complaints
Consumers have filed 11 complaints about Star One Credit Union since 2022, none in the last 12 months. It answered 100% on time and closed 18% with relief for the customer. The most common problem is fraud or scam.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 11
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 18%
- Last 30 days
- 0
- Rank
- -
Since March 2022
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: May 28, 2024
Star One Credit Union complaints by month
The busiest month was February 2023 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Star One Credit Union answered all time
- Closed with monetary relief19.1%
- Closed with non-monetary relief19.1%
- Closed with explanation981.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Star One Credit Union complaints are about
Top Star One Credit Union problems
Star One Credit Union compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | Star One Credit UnionMoney transfers & apps | - | 0 | - |
Compare side by side: Star One Credit Union vs Ria Envia · Star One Credit Union vs Bill.Com · Star One Credit Union vs Global Tel*Link · Star One Credit Union vs Airtm
What people say about Star One Credit Union
All experiencesNo experiences with Star One Credit Union yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Star One Credit Union complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 28, 2024 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Mar 7, 2024 | Crypto | Fraud or scam | Fixed |
| Dec 7, 2023 | Money transfers & apps | Fraud or scam | Explained |
| Dec 7, 2023 | Money transfers & apps | Fraud or scam | Explained |
| Oct 5, 2023 | Money transfers & apps | Fraud or scam | Explained |
| Aug 13, 2023 | Mortgages | Trouble during payment process | Explained |
| Jun 2, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 22, 2023 | Payday & personal loans | Getting a line of credit | Explained |
| Feb 13, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 24, 2022 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Mar 30, 2022 | Money transfers & apps | Fraud or scam | Money back |
Questions about Star One Credit Union
How many complaints does Star One Credit Union have?
Star One Credit Union has 11 complaints on record since March 2022, including 0 in the last 12 months and 0 in the last 30 days.
Does Star One Credit Union respond to complaints?
Yes. Star One Credit Union answered 100% of its complaints on time (within 15 days) and closed 18% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Star One Credit Union?
The most common problems are fraud or scam (5), managing an account (3), trouble during payment process (2).
Is Star One Credit Union legit?
Star One Credit Union is a real company with a public complaint record: consumers have complained about it 11 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Star One Credit Union legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Star One Credit Union?
Complain to Star One Credit Union in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Star One Credit Union complaints come from?
Most come from California (10), Washington (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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