Loan servicer · complaint record
Student Loan Freedom complaints
Filed under Student Loan Freedom, LLC
Consumers have filed 2 complaints about Student Loan Freedom since 2016, none in the last 12 months. It answered 50% on time and closed 100% with relief for the customer. The most common problem is dealing with your lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- -
Since December 2016
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Mar 6, 2019
Student Loan Freedom complaints by month
The busiest month was December 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Student Loan Freedom answered all time
- Closed with monetary relief150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Student Loan Freedom problems
Inside "Dealing with your lender or servicer"
- Received bad information about your loan 1
Student Loan Freedom compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | Student Loan FreedomStudent loans | - | 0 | - |
Compare side by side: Student Loan Freedom vs Earnest · Student Loan Freedom vs College Ave Student Loan Servicing · Student Loan Freedom vs Meritize Financial · Student Loan Freedom vs LendKey Technologies
What people say about Student Loan Freedom
All experiencesNo experiences with Student Loan Freedom yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Student Loan Freedom complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 6, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Dec 9, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Money back |
Questions about Student Loan Freedom
How many complaints does Student Loan Freedom have?
Student Loan Freedom has 2 complaints on record since December 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Student Loan Freedom respond to complaints?
Yes. Student Loan Freedom answered 50% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Student Loan Freedom?
The most common problems are dealing with your lender or servicer (1), dealing with my lender or servicer (1).
Is Student Loan Freedom legit?
Student Loan Freedom is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Student Loan Freedom legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Student Loan Freedom?
Complain to Student Loan Freedom in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Student Loan Freedom complaints come from?
Most come from Minnesota (1), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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