Debt collection
Sun Loan debt collection complaints
Consumers have filed 253 complaints about Sun Loan's debt collection, 113 in the last 12 months (+183%). Sun Loan answered 100% on time and closed 19% with relief. See the whole Sun Loan record.
Sun Loan against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Sun Loan | 113 | 100% | 19% |
Latest Sun Loan debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 18, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Nov 20, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 16, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 12, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 22, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 12, 2024 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Sep 6, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 5, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 23, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 16, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| May 15, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 29, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 4, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 19, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Dec 9, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 9, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 28, 2023 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| May 11, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 11, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 29, 2023 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 27, 2022 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Aug 31, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 14, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 30, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 25, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 3, 2022 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Oct 11, 2021 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Sep 29, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 16, 2021 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Jul 23, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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