Complaint log
Sun Loan complaint log
The newest complaints about Sun Loan, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 1, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Oct 31, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 20, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Oct 7, 2026 | Payday & personal loans | Incorrect information on your reportAccount status incorrect | Fixed |
| Oct 6, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Oct 6, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Sep 29, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| Sep 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Sep 28, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Fixed |
| Sep 22, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Sep 16, 2026 | Payday & personal loans | Problem when making payments | Fixed |
| Sep 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Sep 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Sep 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 31, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Aug 28, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Aug 28, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Aug 27, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 24, 2026 | Payday & personal loans | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Aug 24, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Aug 21, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Aug 21, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Aug 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Aug 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Aug 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Aug 11, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 10, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Aug 6, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| Aug 5, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Aug 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 2, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Jul 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Fixed |
| Jul 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 29, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Jul 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 27, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 24, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 22, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 22, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Jul 21, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 20, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Fixed |
| Jul 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 16, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works