Credit reporting
SunTrust credit reporting complaints
Consumers have filed 283 complaints about SunTrust's credit reporting. See the whole SunTrust record.
SunTrust against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | SunTrust | 0 | - | - |
Latest SunTrust credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 11, 2020 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 24, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Jan 22, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Jan 20, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 17, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 15, 2020 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 14, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 13, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Jan 11, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 7, 2020 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Dec 30, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 29, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 28, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Fixed |
| Dec 6, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Dec 6, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 4, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 3, 2019 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Dec 2, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 27, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 22, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 19, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 14, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 14, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 13, 2019 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 11, 2019 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 11, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 6, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 4, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 31, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 23, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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