Credit reporting
SunTrust credit reporting complaints
Consumers have filed 283 complaints about SunTrust's credit reporting. See the whole SunTrust record.
SunTrust against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | SunTrust | 0 | - | - |
Latest SunTrust credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 5, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 1, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 27, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 25, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 25, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 21, 2019 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Fixed |
| Feb 20, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 18, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 15, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 14, 2019 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Feb 13, 2019 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 12, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Feb 8, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 5, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 4, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 12, 2019 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 9, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 11, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 29, 2018 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 17, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 20, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 15, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 5, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 3, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 2, 2018 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Sep 28, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 26, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 25, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 22, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 19, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about SunTrust
No comments yet. Start the conversation - questions are welcome too.