Credit reporting
SunTrust credit reporting complaints
Consumers have filed 283 complaints about SunTrust's credit reporting. See the whole SunTrust record.
SunTrust against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | SunTrust | 0 | - | - |
Latest SunTrust credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 14, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 6, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 6, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 4, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 31, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 30, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 26, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Aug 24, 2018 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Aug 19, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Aug 19, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 12, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 11, 2018 | Credit reporting | Improper use of your reportReport provided to employer without your written authorization | Money back |
| Aug 10, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 8, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 8, 2018 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Aug 4, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Aug 3, 2018 | Credit reporting | Improper use of your reportReport provided to employer without your written authorization | Money back |
| Aug 2, 2018 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Jul 30, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 25, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 23, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 12, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 10, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 5, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 27, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 24, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 15, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 14, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jun 14, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Jun 14, 2018 | Credit reporting | Identity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection service | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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