Debt collection
SunTrust debt collection complaints
Consumers have filed 177 complaints about SunTrust's debt collection. See the whole SunTrust record.
SunTrust against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | SunTrust | 0 | - | - |
Latest SunTrust debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 2, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Feb 28, 2017 | Debt collection | Communication tacticsThreatened to take legal action | Explained |
| Feb 21, 2017 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Jan 24, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Fixed |
| Nov 22, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Fixed |
| Nov 6, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Nov 1, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Oct 27, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Oct 5, 2016 | Debt collection | Communication tacticsThreatened to take legal action | Explained |
| Sep 23, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Sep 22, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Sep 20, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Sep 15, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Sep 6, 2016 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Fixed |
| Aug 30, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Aug 30, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Aug 13, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Aug 11, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Jun 8, 2016 | Debt collection | Taking/threatening an illegal actionSeized/Attempted to seize property | Explained |
| Jun 6, 2016 | Debt collection | Taking/threatening an illegal actionSeized/Attempted to seize property | Explained |
| Jun 1, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 25, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| May 5, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| May 4, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Apr 26, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Fixed |
| Apr 26, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Apr 19, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Mar 4, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 26, 2016 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Feb 9, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Money back |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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