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Complaint log

TapTap Send complaint log

The newest complaints about TapTap Send, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 14, 2025Money transfers & appsOther transaction problemORMoney backYes
Nov 6, 2025Money transfers & appsOther transaction problemGAMoney backYes
Nov 2, 2025Money transfers & appsMoney was not available when promisedMDMoney backYes
Oct 21, 2025Money transfers & appsMoney was not available when promisedVAExplainedYes
Oct 14, 2025Money transfers & appsOther transaction problemGAMoney backNo
Oct 8, 2025Money transfers & appsMoney was not available when promisedNCMoney backYes
Oct 1, 2025Money transfers & appsMoney was not available when promisedGAExplainedYes
Sep 24, 2025Money transfers & appsProblem with customer serviceNDMoney backYes
Sep 22, 2025Money transfers & appsOther transaction problemTXMoney backYes
Sep 11, 2025Money transfers & appsProblem with customer serviceTXExplainedYes
Aug 29, 2025Money transfers & appsMoney was not available when promisedVAExplainedYes
Aug 17, 2025Money transfers & appsMoney was not available when promisedSCMoney backYes
Aug 15, 2025Money transfers & appsOther transaction problemMAMoney backYes
Aug 6, 2025Money transfers & appsOther service problemLAExplainedYes
Aug 3, 2025Money transfers & appsOther transaction problemVAMoney backYes
Jul 28, 2025Money transfers & appsMoney was not available when promised-ExplainedYes
Jul 6, 2025Money transfers & appsMoney was not available when promisedGAMoney backYes
May 5, 2025Money transfers & appsFraud or scamFLExplainedYes
Mar 24, 2025Money transfers & appsMoney was not available when promisedOHMoney backYes
Mar 21, 2025Money transfers & appsMoney was not available when promisedMDMoney backYes
Mar 8, 2025Money transfers & appsMoney was not available when promisedILMoney backNo
Mar 1, 2025Money transfers & appsOther transaction problemCOMoney backYes
Feb 14, 2025Money transfers & appsFraud or scamNYExplainedYes
Feb 11, 2025Money transfers & appsMoney was not available when promisedNYMoney backYes
Jan 31, 2025Money transfers & appsFraud or scamVAMoney backYes
Jan 22, 2025Money transfers & appsFraud or scamMNExplainedYes
Jan 8, 2025Money transfers & appsOther transaction problemCTExplainedNo
Dec 8, 2024Money transfers & appsMoney was not available when promisedVAExplainedYes
Dec 2, 2024Money transfers & appsFraud or scamNYMoney backYes
Nov 5, 2024Bank accountsManaging an accountFunds not handled or disbursed as instructedAZExplainedYes
Oct 14, 2024Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardMAExplainedYes
Oct 7, 2024Money transfers & appsMoney was not available when promisedTNMoney backYes
Sep 28, 2024Money transfers & appsMoney was not available when promisedNYMoney backYes
Jul 8, 2024Money transfers & appsOther transaction problemFLExplainedYes
Jun 13, 2024Money transfers & appsFraud or scamTXMoney backYes
Jun 12, 2024Money transfers & appsMoney was not available when promisedMDMoney backYes
Jun 8, 2024Money transfers & appsFraud or scamCAExplainedYes
Jun 7, 2024Money transfers & appsOther service problemPAExplainedYes
Jun 1, 2024Money transfers & appsOther transaction problemPAExplainedYes
May 10, 2024Money transfers & appsOther transaction problemMAMoney backYes
Apr 29, 2024Money transfers & appsOther transaction problemMNExplainedYes
Apr 28, 2024Money transfers & appsMoney was not available when promisedTNExplainedYes
Apr 17, 2024Money transfers & appsFraud or scamWAExplainedYes
Apr 16, 2024Money transfers & appsMoney was not available when promisedKSExplainedYes
Apr 8, 2024Money transfers & appsOther transaction problemTXExplainedYes
Mar 19, 2024Money transfers & appsMoney was not available when promisedWAExplainedYes
Mar 19, 2024Money transfers & appsMoney was not available when promisedVAExplainedYes
Mar 16, 2024Money transfers & appsFraud or scamVAExplainedYes
Feb 23, 2024Money transfers & appsOther transaction problemNCExplainedYes
Feb 20, 2024Money transfers & appsIncorrect exchange rateTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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