Complaint log
Texas Guaranteed complaint log
The newest complaints about Texas Guaranteed, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 6, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 25, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 17, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 12, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 27, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 22, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 18, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 9, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 4, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 25, 2025 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Jun 24, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jun 23, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 19, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 18, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 14, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 2, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 2, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 7, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 25, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 10, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Apr 4, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Apr 4, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Mar 27, 2025 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Mar 26, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 21, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 20, 2025 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Mar 16, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 12, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 28, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 27, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Feb 16, 2025 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Feb 8, 2025 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Feb 6, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 6, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 29, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 23, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 16, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 7, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Dec 29, 2024 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Dec 11, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 22, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 15, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Oct 18, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 1, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 30, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 19, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 30, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 27, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 23, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 8, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works