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Complaint log

Texas Guaranteed complaint log

The newest complaints about Texas Guaranteed, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 26, 2024Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
May 21, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
May 11, 2024Student loansDealing with your lender or servicerReceived bad information about your loanOHExplainedYes
May 1, 2024Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Apr 24, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Apr 17, 2024Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Apr 6, 2024Student loansDealing with your lender or servicerDon't agree with the fees chargedFLExplainedYes
Mar 6, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Feb 8, 2024Student loansDealing with your lender or servicerTrouble with how payments are being handledILExplainedYes
Feb 8, 2024Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Jan 6, 2024Student loansDealing with your lender or servicerDon't agree with the fees chargedTXExplainedYes
Nov 28, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Nov 10, 2023Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedNo
Aug 9, 2023Credit reportingIncorrect information on your reportAccount information incorrectMOExplainedYes
Jul 14, 2023Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Jun 19, 2023Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Jun 15, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Jun 14, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Apr 19, 2023Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
Feb 6, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportMNExplainedYes
Nov 15, 2022Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Oct 27, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Oct 27, 2022Credit reportingImproper use of your reportReporting company used your report improperlyWIExplainedYes
Oct 17, 2022Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 13, 2022Credit reportingImproper use of your reportReporting company used your report improperlyWIExplainedYes
Oct 12, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Sep 23, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Aug 17, 2022Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Aug 8, 2022Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Aug 1, 2022Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jul 15, 2022Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Jul 13, 2022Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtTXExplainedYes
Jul 8, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Jun 29, 2022Student loansDealing with your lender or servicerProblem with customer serviceTXExplainedNo
May 18, 2022Student loansIncorrect information on your reportAccount status incorrectOHExplainedYes
May 9, 2022Credit reportingIncorrect information on your reportAccount status incorrectAZExplainedYes
Apr 4, 2022Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Mar 7, 2022Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Feb 3, 2022Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jan 19, 2022Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Jan 14, 2022Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Jan 7, 2022Student loansIncorrect information on your reportAccount status incorrectOHExplainedYes
Dec 20, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Dec 9, 2021Student loansIncorrect information on your reportAccount information incorrectMDExplainedYes
Dec 9, 2021Payday & personal loansIncorrect information on your reportAccount information incorrectMDExplainedYes
Nov 24, 2021Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Nov 24, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Nov 18, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Nov 2, 2021Student loansIncorrect information on your reportOld information reappears or never goes awayFLExplainedYes
Oct 21, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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