Complaint log
Texas Guaranteed complaint log
The newest complaints about Texas Guaranteed, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 10, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 5, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 2, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 1, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 9, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Sep 5, 2019 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Aug 31, 2019 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 17, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 16, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 16, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 6, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 1, 2019 | Student loans | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 22, 2019 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jul 16, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Jun 25, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 18, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 17, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 12, 2019 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Apr 9, 2019 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 9, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 18, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 12, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Feb 28, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Feb 19, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Feb 18, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 15, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 5, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jan 30, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 14, 2019 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Jan 11, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Dec 4, 2018 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Nov 29, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 24, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Nov 21, 2018 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Nov 20, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Nov 4, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 23, 2018 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Oct 17, 2018 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Oct 13, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 26, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 12, 2018 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Sep 3, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 19, 2018 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Aug 1, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jul 19, 2018 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| May 22, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 16, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 2, 2018 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Mar 30, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 15, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works