Complaint log
Texas Guaranteed complaint log
The newest complaints about Texas Guaranteed, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 19, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 7, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 2, 2021 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 29, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 12, 2021 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Aug 5, 2021 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 18, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 9, 2021 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Jul 6, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jun 26, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jun 22, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 15, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| May 30, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 7, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 7, 2021 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 9, 2021 | Student loans | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 9, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Apr 5, 2021 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 30, 2021 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 21, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 28, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 25, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Feb 24, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 28, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 21, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 7, 2020 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Dec 5, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 13, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Nov 12, 2020 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Oct 18, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 13, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 22, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 15, 2020 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Sep 15, 2020 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jul 23, 2020 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 11, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jun 24, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| May 27, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 12, 2020 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Apr 20, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 9, 2020 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Feb 29, 2020 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Feb 24, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 10, 2020 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Feb 5, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Dec 20, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 19, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 22, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Nov 20, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 14, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works