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Debt collector · complaint record

The Cherrington Firm complaints

Consumers have filed 32 complaints about The Cherrington Firm since 2015, 6 of them in the last 12 months. It answered 33.3% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
32

Since December 2015

Last 12 months
6

new vs the year before

Answered on time
33.3%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
1

Newest: Nov 4, 2026

Rank
#883 of 1,963

Most complained-about debt collectors

The Cherrington Firm complaints by month

The busiest month was September 2025 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How The Cherrington Firm answered all time

  • Closed with monetary relief26.2%
  • Closed with non-monetary relief39.4%
  • Closed with explanation2784.4%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top The Cherrington Firm problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 4
  • Debt was paid 4
  • Debt was already discharged in bankruptcy and is no longer owed 1

Where The Cherrington Firm complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Utah (27), South Carolina (2), Colorado (1), Michigan (1).

The Cherrington Firm compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8The Cherrington FirmDebt collection-6new33.3%0%-

Compare side by side: The Cherrington Firm vs Green Square · The Cherrington Firm vs EMoneyUSA · The Cherrington Firm vs Mullooly Jeffrey Rooney & Flynn · The Cherrington Firm vs Credit World Services

What people say about The Cherrington Firm

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Latest The Cherrington Firm complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountUTExplainedYes
Oct 12, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtUTExplainedNo
Oct 12, 2026Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitUTExplainedNo
Feb 25, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedUTExplainedYes
Jan 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursUTExplainedNo
Jan 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursUTExplainedNo
Sep 26, 2025Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyUTExplainedYes
Sep 23, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountUTExplainedYes
Jun 3, 2025Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitUTExplainedYes
Jan 28, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedUTFixedNo
Aug 5, 2024Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedUTExplainedYes
Jun 30, 2024Debt collectionAttempts to collect debt not owedDebt was paidUTExplainedYes

Questions about The Cherrington Firm

How many complaints does The Cherrington Firm have?

The Cherrington Firm has 32 complaints on record since December 2015, including 6 in the last 12 months and 1 in the last 30 days. That makes it number 1,757 of every company by complaints this year.

Does The Cherrington Firm respond to complaints?

Yes. The Cherrington Firm answered 33.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with The Cherrington Firm?
Is The Cherrington Firm legit?

The Cherrington Firm is a real company with a public complaint record: consumers have complained about it 32 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is The Cherrington Firm legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against The Cherrington Firm?

Complain to The Cherrington Firm in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most The Cherrington Firm complaints come from?

Most come from Utah (27), South Carolina (2), Colorado (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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