Debt collection
The Phoenix Recovery Group debt collection complaints
Consumers have filed 512 complaints about The Phoenix Recovery Group's debt collection, 132 in the last 12 months (+39%). The Phoenix Recovery Group answered 12.9% on time and closed 0% with relief. See the whole The Phoenix Recovery Group record.
The Phoenix Recovery Group against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | The Phoenix Recovery Group | 132 | 12.9% | 0% |
Latest The Phoenix Recovery Group debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Oct 26, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Oct 22, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 16, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 15, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 13, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 9, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 6, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Oct 2, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 29, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 29, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Sep 26, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 23, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 17, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 16, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 11, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Sep 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 1, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 29, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 27, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 24, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 22, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 12, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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