Complaint log
The Phoenix Recovery Group complaint log
The newest complaints about The Phoenix Recovery Group, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Oct 26, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Oct 22, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 21, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 21, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 17, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 16, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 15, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 13, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 11, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 9, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 6, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Oct 2, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 29, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 29, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Sep 26, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 23, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 17, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 16, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 11, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 9, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Sep 8, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Sep 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Sep 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 1, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 29, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 27, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 24, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 22, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 12, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 10, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 9, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 7, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 6, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 30, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 28, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 27, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 26, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 23, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 23, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 21, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 17, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works