Thrive Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Thrive Mortgage | 0 | new | - | - | 20 |
Every mortgage company ranked
Latest Thrive Mortgage mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 9, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | OH | Explained | Yes |
| May 9, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | GA | Explained | Yes |
| Apr 23, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | TX | Explained | Yes |
| Feb 28, 2024 | Mortgages | Trouble during payment processPayment process | CO | Explained | Yes |
| Jan 25, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | MD | Explained | Yes |
| Nov 1, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | MD | Explained | Yes |
| May 8, 2023 | Mortgages | Closing on a mortgage | MO | Explained | Yes |
| Jan 27, 2023 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Jan 20, 2023 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Aug 27, 2022 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Mar 28, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MN | Explained | Yes |
| Mar 14, 2022 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Jan 18, 2022 | Mortgages | Trouble during payment process | NC | Explained | No |
| Nov 22, 2020 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Oct 30, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Oct 8, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NC | Explained | Yes |
| Sep 3, 2020 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Aug 28, 2020 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Aug 10, 2020 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Mar 30, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | SC | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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