Auto lender · complaint record
Thunder Auto Finance complaints
Filed under Thunder Auto Finance LLC
Consumers have filed 6 complaints about Thunder Auto Finance since 2023, 4 of them in the last 12 months. It answered 100% on time and closed 25% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 4
- Answered on time
- 100%
- Closed with relief
- 25%
- Last 30 days
- 0
- Rank
- #75 of 193
Since December 2023
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Aug 12, 2026
Most complained-about auto lenders
Thunder Auto Finance complaints by month
The busiest month was December 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Thunder Auto Finance answered all time
- Closed with monetary relief116.7%
- Closed with explanation583.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Thunder Auto Finance complaints are about
Top Thunder Auto Finance problems
Inside "Managing the loan or lease"
- Billing problem 2
- Problem with additional products or services purchased with the loan 1
Thunder Auto Finance compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Thunder Auto FinanceAuto loans & leases | - | 4 | - |
Compare side by side: Thunder Auto Finance vs The Savings Group · Thunder Auto Finance vs AC AutoPay LLC, Denver, CO Branch · Thunder Auto Finance vs CARS Acquisition · Thunder Auto Finance vs EA Holdings
What people say about Thunder Auto Finance
All experiencesNo experiences with Thunder Auto Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Thunder Auto Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 12, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 27, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Jun 15, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 6, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jun 12, 2025 | Auto loans & leases | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | Explained |
| Dec 17, 2023 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
Questions about Thunder Auto Finance
How many complaints does Thunder Auto Finance have?
Thunder Auto Finance has 6 complaints on record since December 2023, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does Thunder Auto Finance respond to complaints?
Yes. Thunder Auto Finance answered 100% of its complaints on time (within 15 days) and closed 25% with relief - money back or a fix; 25% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Thunder Auto Finance?
The most common problems are managing the loan or lease (3), written notification about debt (1), credit monitoring or identity theft protection services (1).
Is Thunder Auto Finance legit?
Thunder Auto Finance is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Thunder Auto Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Thunder Auto Finance?
Complain to Thunder Auto Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Thunder Auto Finance complaints come from?
Most come from Oklahoma (5), Arkansas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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