Mortgage company · complaint record
Tower Mortgage complaints
Filed under TOWER MORTGAGE CORPORATION
Consumers have filed 2 complaints about Tower Mortgage since 2017, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since March 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 18, 2023
Tower Mortgage complaints by month
The busiest month was March 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Tower Mortgage answered all time
- Closed with explanation150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Tower Mortgage problems
Tower Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Tower MortgageMortgages | - | 0 | - |
Compare side by side: Tower Mortgage vs Midwest Loan Services · Tower Mortgage vs Truhome Solutions · Tower Mortgage vs NEXA Mortgage · Tower Mortgage vs Hilltop
What people say about Tower Mortgage
All experiencesNo experiences with Tower Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Tower Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 18, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | No timely reply |
| Mar 13, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Tower Mortgage
How many complaints does Tower Mortgage have?
Tower Mortgage has 2 complaints on record since March 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Tower Mortgage respond to complaints?
Yes. Tower Mortgage answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Tower Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), application, originator, mortgage broker (1).
Is Tower Mortgage legit?
Tower Mortgage is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Tower Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Tower Mortgage?
Complain to Tower Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Tower Mortgage complaints come from?
Most come from Michigan (1), Minnesota (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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