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Town Financial complaints

Consumers have filed 14 complaints about Town Financial since 2015, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is charged fees or interest you didn't expect.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
14

Since January 2015

Last 12 months
2

new vs the year before

Answered on time
100%

Industry: 94.7%

Closed with relief
0%

Typical lender: 6%

Last 30 days
0

Newest: Mar 27, 2026

Rank
#169 of 272

Most complained-about personal & payday lenders

Town Financial complaints by month

The busiest month was January 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Town Financial answered all time

  • Closed with non-monetary relief214.3%
  • Closed with explanation1285.7%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Town Financial complaints are about

  • Payday & personal loans750%
  • Credit reporting214%
  • Debt collection536%

Top Town Financial problems

Town Financial compared with other personal & payday lenders

#CompanyScore12 monthsChangeOn timeReliefGrade
1SoLo FundsPayday & personal loans2729-33%62.1%3%F
2AAA Auto Title LoansPayday & personal loans7729-6%96.6%10%B
3PowerpayPayday & personal loans5526new100%0%C
4AmeriCashPayday & personal loans10260%30.8%0%F
5DLC, LLCPayday & personal loans6326+53%100%4%C
6Boost Your ScorePayday & personal loans4525+108%100%0%D
7Special FinancingPayday & personal loans6025-24%100%0%C
8Town FinancialPayday & personal loans-2new100%0%-

Compare side by side: Town Financial vs SoLo Funds · Town Financial vs AAA Auto Title Loans · Town Financial vs Powerpay · Town Financial vs AmeriCash

What people say about Town Financial

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Latest Town Financial complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Mar 27, 2026Credit reportingIncorrect information on your reportAccount information incorrectNEExplainedYes
Feb 17, 2026Payday & personal loansCharged fees or interest you didn't expectIAExplainedYes
Nov 3, 2025Payday & personal loansCharged fees or interest you didn't expectIAExplainedNo
Feb 26, 2025Payday & personal loansStruggling to pay your loanOKFixedYes
Nov 7, 2024Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitIAExplainedYes
Sep 11, 2024Payday & personal loansProblem with additional add-on products or servicesIAExplainedYes
Oct 24, 2023Payday & personal loansProblem with additional add-on products or servicesIAExplainedYes
Oct 11, 2021Debt collectionCommunication tacticsCalled before 8am or after 9pmIAExplainedYes
Jan 22, 2021Debt collectionFalse statements or representationAttempted to collect wrong amountIAExplainedYes
Sep 25, 2020Credit reportingIncorrect information on your reportInformation belongs to someone elseIAExplainedNo
Nov 30, 2018Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingIAExplainedNo
Aug 25, 2017Payday & personal loansCharged fees or interest you didn't expectIAExplainedNo

Questions about Town Financial

How many complaints does Town Financial have?

Town Financial has 14 complaints on record since January 2015, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.

Does Town Financial respond to complaints?

Yes. Town Financial answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Town Financial?
Is Town Financial legit?

Town Financial is a real company with a public complaint record: consumers have complained about it 14 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Town Financial legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Town Financial?

Complain to Town Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Town Financial complaints come from?

Most come from Iowa (12), Nebraska (1), Oklahoma (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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