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Complaint log

Towne Mortgage complaint log

The newest complaints about Towne Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026MortgagesStruggling to pay mortgageForeclosureMIExplainedYes
Oct 2, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXIn progressYes
Sep 28, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Sep 7, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Aug 26, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes
Aug 23, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanOHExplainedYes
Jul 21, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMIExplainedYes
Jul 6, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresCAExplainedYes
Apr 9, 2026Credit reportingIncorrect information on your reportAccount status incorrectILExplainedYes
Mar 31, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceSCFixedYes
Mar 31, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNJExplainedYes
Mar 29, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWIExplainedYes
Mar 24, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMNExplainedYes
Feb 27, 2026MortgagesTrouble during payment processPayment processMIExplainedYes
Jan 6, 2026Credit reportingIncorrect information on your reportAccount status incorrectILFixedYes
Oct 24, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMIExplainedYes
Sep 14, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Aug 18, 2025Credit reportingImproper use of your reportReporting company used your report improperlyPAFixedYes
Jul 27, 2025MortgagesIncorrect information on your reportAccount status incorrectIAExplainedYes
Mar 20, 2025MortgagesTrouble during payment processPayment processWIExplainedYes
Mar 12, 2025Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Dec 4, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMIExplainedYes
Nov 20, 2024Credit reportingIncorrect information on your reportAccount status incorrectWIExplainedYes
Nov 16, 2024Credit reportingImproper use of your reportReporting company used your report improperlyWIExplainedYes
Oct 14, 2024MortgagesIncorrect information on your reportAccount status incorrectGAExplainedYes
Oct 14, 2024Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Oct 1, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingALExplainedYes
Jul 25, 2024MortgagesTrouble during payment processPrivate mortgage insurance (PMI)AZExplainedYes
Jul 9, 2024MortgagesTrouble during payment processPayment processPAFixedYes
Jun 14, 2024MortgagesTrouble during payment processFees chargedPAExplainedYes
Jun 14, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes
Feb 22, 2024MortgagesTrouble during payment processPayment processSCExplainedYes
Feb 18, 2024MortgagesTrouble during payment processPayment processSCExplainedYes
Feb 5, 2024Credit reportingIncorrect information on your reportAccount information incorrectPAFixedYes
Jan 26, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuGAExplainedYes
Jan 9, 2024Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Nov 13, 2023MortgagesTrouble during payment processPayment processOHExplainedYes
Nov 6, 2023MortgagesTrouble during payment processPayment processNCExplainedYes
Sep 23, 2023MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuALExplainedYes
Sep 18, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Jul 18, 2023Credit reportingIncorrect information on your reportAccount status incorrectOHExplainedYes
May 4, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageINExplainedYes
Mar 15, 2023MortgagesTrouble during payment processFLExplainedYes
Mar 9, 2023MortgagesTrouble during payment processWIExplainedYes
Mar 4, 2023MortgagesTrouble during payment processWIExplainedYes
Feb 5, 2023MortgagesTrouble during payment processFLExplainedYes
Oct 10, 2022Credit reportingIncorrect information on your reportInformation is missing that should be on the reportILExplainedYes
Aug 5, 2022MortgagesTrouble during payment processILExplainedYes
Jul 12, 2022MortgagesTrouble during payment processILExplainedYes
May 27, 2022MortgagesClosing on a mortgageGAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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