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Complaint log

Universal Acceptance complaint log

The newest complaints about Universal Acceptance, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 2, 2018Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCOExplainedYes
Mar 5, 2018Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Feb 25, 2018Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldKSExplainedYes
Feb 25, 2018Credit reportingIncorrect information on your reportAccount information incorrectCOExplainedYes
Feb 15, 2018Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes
Feb 14, 2018Credit reportingIncorrect information on your reportOld information reappears or never goes awayCOExplainedYes
Feb 13, 2018Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysMOExplainedYes
Jan 31, 2018Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Dec 6, 2017Auto loans & leasesIncorrect information on your reportPublic record information inaccurateCOExplainedYes
Nov 29, 2017Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyNEFixedYes
Nov 10, 2017Auto loans & leasesManaging the loan or leaseBilling problemWAFixedYes
Oct 9, 2017Auto loans & leasesIncorrect information on your reportAccount information incorrectMNFixedYes
Oct 7, 2017Debt collectionAttempts to collect debt not owedDebt was paidCOFixedYes
Sep 29, 2017Credit reportingIncorrect information on your reportAccount status incorrectCAFixedYes
Sep 2, 2017Debt collectionWritten notification about debtDidn't receive enough information to verify debtMOFixedYes
Aug 26, 2017Auto loans & leasesProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysFLFixedYes
Aug 13, 2017Credit reportingIncorrect information on your reportAccount status incorrectCOFixedYes
Aug 4, 2017Auto loans & leasesIncorrect information on your reportAccount status incorrectCAFixedYes
Jul 28, 2017Credit reportingProblem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or resultsMOFixedYes
Jul 6, 2017Credit reportingProblem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or resultsCAFixedYes
Jun 13, 2017Credit reportingIncorrect information on your reportInformation belongs to someone elseTXFixedYes
Jun 11, 2017Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleCAFixedYes
Jun 10, 2017Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehiclePAFixedYes
Jun 1, 2017Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanKSFixedYes
May 26, 2017Credit reportingIncorrect information on your reportInformation belongs to someone elseMNFixedYes
May 24, 2017Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanCAFixedYes
Mar 16, 2017Auto loans & leasesProblems when you are unable to payWAFixedYes
Mar 16, 2017Auto loans & leasesProblems when you are unable to payMNFixedYes
Mar 14, 2017Debt collectionCommunication tacticsFrequent or repeated callsILFixedYes
Mar 7, 2017Auto loans & leasesManaging the loan or leaseMNFixedYes
Mar 5, 2017Debt collectionCommunication tacticsFrequent or repeated callsUTFixedYes
Mar 4, 2017Auto loans & leasesProblems when you are unable to payWAFixedYes
Feb 6, 2017Auto loans & leasesProblems when you are unable to payMNFixedYes
Feb 4, 2017Payday & personal loansLender repossessed or sold the vehicleRIFixedYes
Feb 3, 2017Auto loans & leasesManaging the loan or leaseARFixedYes
Dec 30, 2016Auto loans & leasesTaking out the loan or leaseMOFixedYes
Dec 18, 2016Auto loans & leasesProblems when you are unable to payWAClosedYes
Dec 8, 2016Auto loans & leasesTaking out the loan or leaseILFixedYes
Dec 2, 2016Auto loans & leasesTaking out the loan or leaseILFixedYes
Nov 11, 2016Auto loans & leasesProblems when you are unable to payKSFixedYes
Sep 9, 2016Auto loans & leasesManaging the loan or leaseCAFixedYes
Sep 7, 2016Auto loans & leasesShopping for a loan or leaseMNFixedYes
Sep 7, 2016Auto loans & leasesManaging the loan or leaseCOFixedYes
Aug 17, 2016Auto loans & leasesProblems when you are unable to payCAFixedYes
Aug 8, 2016Auto loans & leasesTaking out the loan or leaseCAFixedYes
Aug 1, 2016Auto loans & leasesManaging the loan or leaseILFixedYes
Aug 1, 2016Auto loans & leasesManaging the loan or leaseILFixedYes
Jun 27, 2016Auto loans & leasesProblems when you are unable to payOKFixedYes
Jun 27, 2016Debt collectionCont'd attempts collect debt not owedDebt is not mineHIFixedYes
Jun 26, 2016Auto loans & leasesManaging the loan or leaseMNFixedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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