Complaint log
Universal Acceptance complaint log
The newest complaints about Universal Acceptance, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 25, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 11, 2020 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| May 19, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 24, 2020 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Feb 20, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jan 30, 2020 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Fixed |
| Jan 22, 2020 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jan 2, 2020 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 9, 2019 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Nov 21, 2019 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Nov 13, 2019 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Nov 9, 2019 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Oct 17, 2019 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Oct 12, 2019 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 11, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 9, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 22, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 18, 2019 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Sep 18, 2019 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Sep 16, 2019 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Aug 20, 2019 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 13, 2019 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jul 19, 2019 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 9, 2019 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| May 31, 2019 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| May 26, 2019 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Apr 1, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 11, 2019 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Feb 5, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Dec 22, 2018 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Dec 21, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 10, 2018 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Nov 24, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 13, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 23, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 21, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 19, 2018 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 11, 2018 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Sep 25, 2018 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 13, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 28, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 25, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 24, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 24, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 22, 2018 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jul 6, 2018 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jul 5, 2018 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 3, 2018 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| May 9, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 20, 2018 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works